Central Service Orientation Guide

Jack Ninemeier, PhD, Editor Orientation Guide

High staff turnover among technicians is a common problem in hospitals today. Every time you fill a position, you have to be sure the individual is not only skilled professionally, but also knows how to conduct their work in accordance with your policies and procedures. That means some basic training is required. But where do you find the time for training — over and over again — when you’re already short-staffed?

Help has arrived with the IAHCSMM’s Central Service Orientation Guide. This easy-to-use tool is designed to simplify your employee orientation efforts while ensuring that each individual is thoroughly prepared to handle their daily responsibilities.

The Central Service Orientation Guide offers step-by-step instructions for conducting thorough staff orientations and provides guidelines and worksheets — in print and on a computer disk — that you can customize to reflect your departments systems, procedures and policies. Topics include everything from general employee issues (such as work schedules and communicating with other department staff) and safety procedures ... to central service operations (such as instrument processing and sterilization), environmental issues and personal hygiene and attire.

Plus the Guide offers recommended assessments to use for each area to be sure the employee has mastered each competency.

In addition to helping you prepare new employees, the Central Service Orientation Guide gives you and your hospital a systematic method for documenting JCAHO compliance for your department.

Use the Central Service Orientation Guide in its entirety or simply customize the worksheets to create your own training system. Either way, you’ll know that every employee is well-prepared to succeed in your department because they’ve been thoroughly and consistently trained — without taking too much of your time and effort.

Don’t let staff turnover consume your time. Make your life easier by clicking on the order form links below and ordering the IAHCSMM Central Service Orientation Guide now.

Order online here or print book order form from the download section of the website.